First Time Setup Process

1.

Schedule a Call

Click the button below to schedule a call with one of our technicians.

This call will be a walkthrough of the encoder setup and sending a test broadcast of your setup.

2.

Install the Discord App

Discord is the platform we will use for calls while testing equipment and performing soundchecks during the season.

Google Play

3.

Create a Discord Account

Create your Discord account and note down what your Discord username is (you will need it for the next step).

It's free and once it's setup you can activate your camera to show BBTV OPS Technicians your setup to ensure everything is ready to broadcast.

Encoder Setup

BBTV / Videon Encoder Unboxing & Setup

Schedule Your Encoder Test

One test per season is recommended to ensure stability

Frequently Asked Questions

I've received an Encoder - What do I do?

You can schedule a time to setup your encoder at https://bbtvops.com/setup

Please ensure you watch the tutorial video and set up in your venue to test.

I haven't yet received an Encoder - What do I do?

Ensure that your leadership has filled out the USPHL Hockey Club Onboarding Form here.

If you are part of the USPHL - Black Bear TV will be handling streaming operations for the 2025-26 season.

Will my club be able to run ad space during the broadcast?

Using a Videon Encoder - Yes. The encoder will broadcast exactly what you send—audio, video, and any embedded media. This means if your production includes advertisements or branded content, viewers will see them. If you hook up a single camera you won't be able to run ad space - but if you hook up a video switcher you can cut between cameras or graphics and videos!

Important note: A small Black Bear TV logo is automatically embedded in the bottom-right corner of the broadcast. Because this overlay appears above all image data, we recommend avoiding ad placements or branding in that area.

Will Encoders Connect to Multiple Cameras?

Connect the encoder to one video source. If you want to add more cameras or video sources the encoder can take an output from a video switcher so you can cut between cameras or graphics and videos!

Who Should Provide the Laptop?

Videon Pipeline - Currently, No laptops or tablets are needed to control the setup.

Spiideo Pipeline - The club is responsible for providing the laptop used to control Spiideo Cloud Studio and send audio into the production.

Broadcast Setups

We have broadcast setup tips to ensure teams are prepared for the upcoming season.

Videon Encoder Guide

We have created a page dedicated to a basic streaming setup using Videon Encoders if you have specific questions please reach out to operations.

Spiideo CloudStudio Guide

We are creating a page dedicated to a basic streaming setup using Spiideo if you have specific questions please reach out to operations for immediate support